Your Personal Data means any information that describes or relates to your personal circumstances.
Neal & Co are committed to protecting and respecting your privacy.
This document is important as it explains to you what we will do with Your Personal Data and the various rights you have in relation to Your Personal Data.
The basis upon which our Firm will deal with Your Personal Data
When we speak with you under the terms of our engagement, we do so on the basis that both parties are entering a contract for the supply of services.
In order to perform that contract, we have the right to use Your Personal Data for the purposes set out in this privacy notice.
The personal information we collect from you will vary depending on which services you engage us to deliver.
In this context this may include:-
We will collect and record Your Personal Data from a variety of sources, but mainly directly from you. You will usually provide information to us verbally and in writing, including email.
How is your information used?
In general terms, and depending on which services you engage us to deliver, as part of providing our agreed services we may use your information to:-
In the course of handling Your Personal Data, we will:
From time to time Your Personal Data will be shared with:
In each case, your Personal Data will only be shared for the purposes set out in this privacy notice, i.e. to carry out the terms of our engagement and to provide you with our professional services.
Please note that this sharing of Your Personal Data does not entitle such third parties to send you marketing or promotional messages: it is shared to ensure we can adequately fulfil our responsibilities to you, and as otherwise set out in this Privacy Notice.
Your privacy is important to us and we will keep Your Personal Data secure in accordance with our legal responsibilities. We will take reasonable steps to safeguard Your Personal Data against it being accessed unlawfully or maliciously by a third party.
We also expect you to take reasonable steps to safeguard your own privacy when transferring information to us, such as not sending confidential information over unprotected email, ensuring email attachments are password protected or encrypted and only using secure methods of postage when original documentation is being sent to us. Your Personal Data will be retained by us either electronically or in paper format for a minimum of six years, or in instances whereby we have legal right to such information we will retain records indefinitely.
We do not envisage that the performance by us of our service will involve Your Personal Data being transferred outside of the European Economic Area.
If you have any questions or comments about this document or wish to make contact in order to exercise any of your rights set out within it please contact us.
If we feel we have a legal right not to deal with your request, or to action, it in different way to how you have requested, we will inform you of this at the time.
You should also make contact with us as soon as possible on you becoming aware of any unauthorised disclosure of Your Personal Data, so that we may investigate and fulfil our own regulatory obligations.
If you have any concerns or complaints as to how we have handled Your Personal Data you may lodge a complaint with the UK's data protection regulator, the ICO, who can be contacted through their website at https://ico.org.uk/global/contact-us/or by writing to Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.